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Top Questions about Information:
  1. How do I change my email?
  2. What information is shared with my winner or seller?
  3. How do I set up a Me page?
  4. How do I advertise my website?
  5. What is the Auction Manager?
Related Links for My Information

Updating Your Registration Information
Forgot Your User ID
Forgot Your Password
How to close your account

Setting up your Me page - Learn more

Other related FAQ's for My Information

Q. I forgot my userid. What do I do?
A.
You can send an email to Ebanned asking for your userid. Be sure to include the email address you registered with. We cannot look for your userid, if you don't send us your email. 

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Q. I forgot my password. What do I do?
A.
Do not send us an email asking for your password. For security reasons, we will not send passwords in email. On nearly every page at Ebanned there is a link to have your password sent to your registered email account. If you must email Ebanned for your password, you will get back a simple message with the link to the form to have your password sent to you.

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Q. How can I change my userid?
A.
You can't. When you registered, you were asked to choose your new userid carefully because it can't be changed. You are welcome to go through the registration process again to obtain a new userid, but your feedback and auctions will not follow you. You should also be aware that if your current account is past due or there are excessive negative feedbacks, your new application will be denied.

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Q. How can I change my password?
A. Log into the Update Registration form located here.

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Q. How can I change my email address?
A. Log into the Update Registration form located here. If you have current auctions, or have any bids placed on auctions, your new email address will not be shown. If you must change your email while you have bids placed or listing going, be sure you contact the seller/bidder and inform them of your new email.

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Q. Someone requested a password for my account and it wasn't me, what do I do?
A.
Each password request also includes the IP address of the computer requesting your password. Simply forward the entire email you received to Ebanned and we'll investigate it. Your password is only sent to the registered email for your account. It is never displayed on the site for just anyone to get.

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Q. How can I set up a Personal Me Page?
A.
That's simple. Just go to your Auction Manager and you'll see a link to take you to the Me Page section. From there you can create, edit or delete your Me Page content. Both sellers and buyers can have Me Pages. They are a great way for others to get to know about you. Be sure you enable your page once you have created it. If you ever need to remove your page for awhile but don't want to delete it, you can simple un-enable it and it will not be visible but your content will remain.

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Q. How can I edit my personal Me Page?
A.
That's simple. Just go into your Auction Manager and you'll see a link to take you to the Me Page section. From there you can create, edit or delete your Me Page content.

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Q. How can I keep track of my selling or bidding activity here?
A. Near the top of every page simply follow the link that reads (Auction Manager). Once you log in, click the Selling button and you'll be able to see all of your activity from one easy to access page.

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Q. How do I get the winners contact information?
A. When your item ended, you were sent an email letting you know the details of the ended item. Since the need for spam blockers and more security on email accounts, the use of email to track your activity is unreliable. You can always find the details of any transaction you are involved with in your Auction Manager.

 

 

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