Related Links for My Information
Setting up your Me page - Learn more
Other related FAQ's for My Information
Q. I forgot my userid.
What do I do?
A. You can send an
email to Ebanned asking for your userid. Be sure to include the
email address you registered with. We cannot look for your userid, if
you don't send us your email.
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Q. I forgot my
password. What do I do?
A. Do not send us an email asking for
your password. For security reasons, we will not send passwords in
email. On nearly every page at Ebanned there is a link to have your
password sent to your registered email account. If you must email
Ebanned for your password, you will get back a simple message with the
link to the form to have your password sent to you.
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Q. How can I change my
userid?
A. You can't. When you registered,
you were asked to choose your new userid carefully because it can't be
changed. You are welcome to go through the
registration process again to obtain a new userid, but your
feedback and auctions will not follow you. You should also be aware
that if your current account is past due or there are excessive
negative feedbacks, your new application will be denied.
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Q. How can I change my
password?
A. Log into the Update
Registration form
located here.
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Q. How can I change my
email address?
A. Log into the Update
Registration form
located here. If you have current auctions, or have any bids
placed on auctions, your new email address will not be shown. If you
must change your email while you have bids placed or listing going, be
sure you contact the seller/bidder and inform them of your new email.
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Q. Someone requested a
password for my account and it wasn't me, what do I do?
A. Each password request also
includes the IP address of the computer requesting your password.
Simply forward the entire email you received to
Ebanned and we'll investigate it. Your password is only sent to
the registered email for your account. It is never displayed on the
site for just anyone to get.
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Q. How can I set up a
Personal Me Page?
A. That's simple. Just go to your
Auction Manager and you'll see a link to take you to the
Me Page section. From there you can create, edit or delete your
Me Page content. Both sellers and buyers can have
Me Pages. They are a great way for others to get to know about
you. Be sure you enable your page once you have created it. If you
ever need to remove your page for awhile but don't want to delete it,
you can simple un-enable it and it will not be visible but your
content will remain.
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Q. How can I edit my
personal Me Page?
A. That's simple. Just go into your
Auction Manager and you'll see a link to take you to the
Me Page section. From there you can create, edit or delete your
Me Page content.
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Q. How can I keep track
of my selling or bidding activity here?
A. Near the top of every page
simply follow the link that reads (Auction
Manager). Once you log in, click the Selling button and you'll be
able to see all of your activity from one easy to access page.
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Q. How do I get the
winners contact information?
A. When your item ended, you
were sent an email letting you know the details of the ended item.
Since the need for spam blockers and more security on email accounts,
the use of email to track your activity is unreliable. You can always
find the details of any transaction you are involved with in your
Auction Manager.
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