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Top Questions about Rules & Policies:
  1. Why didn't I get my confirmation email?
  2. How much does it cost to sell on Ebanned?
  3. What items am I NOT allowed to sell?
  4. How do I join?
  5. What is a non-anonymous email?
Common information about Rules & Policies

Learn more about: Privacy Policy, Terms of Service, Prohibited Items, Copyright Policy

Other related FAQ's for Rules & Policies

Q. How much of my personal information is shared with other members?
A. At a site of this nature, we realize the need for confidentiality, so in that respect, no information beyond your name, email and general location is shared with other members. Most information on the registration application is for our records only. We do not even provide members with email contact information unless they have been involved in a transaction with each other. We are very serious about your privacy. Please  read our Privacy Policy and our Terms of Service so you can be more familiar with how this website operates.

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Q. How do you handle Non-Paying Bidders?
A.
We have a policy on deadbeat bidders that you can read by clicking here.

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Q. How do you handle Fraudulent sellers?
A.
We take an aggressive stance on sellers that are engaged in proven fraudulent activities. You can read our Non-Sending seller policy by clicking here.

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Q. How do I report a problem with a seller?
A.
You can contact Ebanned and let them know about a problem with a seller by clicking here. The more information you are able to provide, the quicker we can deal with your situation.

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Q. How do I report SPAM? And how can I get rid of it?
A.
We have a ZERO tolerance for SPAM. Any member found to be sending unsolicited email to any other member of Ebanned will have their account immediately revoked. (Read our TOS here) We have taken aggressive measures to prevent our members from being exposed to SPAM on our website. One of those measures includes not displaying your email address anywhere on this website. There are ways to prevent you from getting SPAMed, one of those is not including your email address in your auction listings. Spiders troll this site daily and gather email address as they find them. If you are a seller and are concerned about buyers being able to contact you, a contact form is provided by Ebanned and is available in two separate spots in each listing. If you should receive unwanted SPAM, simply send Ebanned a copy of it and we will look into ways to have it stopped.

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Q. How do I know what is okay to sell here?
A.
There isn't much you are not allowed to sell here, however there are a few things that will get your listing cancelled and account suspended if you happen to try listing them. Read our Terms of Service for more information. You can also see a list of the items not allowed by clicking here.

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Q. How can I advertise my website on Ebanned?
A.
Simple. We offer very affordable advertising, you can see how to go about it by clicking here. Please note, we do not allow the linking of websites in the auctions. You can add your website link to your ME page, but it can not be in your listing unless you use the Add Banner option when posting the item. For more information on our Links Policy, click here.

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Q. I was high bidder and now the auction is gone but it didn't end, what happened?
A.
There could be several reasons for this. If in doubt, contact Ebanned with your userid, password, and auction number and we will let you know the exact reason the item you were bidding on has disappeared.

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Q. How do I know I am buying from a real person?
A.
As with all online transactions, there is an element of risk involved. You take a change with everything you do online. However there are ways to be more assured you are dealing with a real, honest person. Check their feedback, read the comments other buyers have given them. Check the other auctions by that seller and make sure that everything is consistent throughout. Send the seller a question, judge their response. In short, if in doubt, don't bid. You can also see our list of Verified Sellers by clicking here.

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Q. What do I do if the seller won't contact me?
A.
Sometimes problems occur with computers or in real life. Before getting really concerned about a seller not contacting you, be sure to give it ample time, 3 days is normal but if it has been over a week (7 days) you may want to contact Ebanned to determine if there is a problem.

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Q. I paid for and did not receive my items, now what?
A.
Fraud is a serious problem in any online transaction. Please see our Fraud Protection Policy for tips and how to handle this sort of thing.

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Q. I received the item, but it was not what I bid on in the description, now what?
A.
Contact the seller to determine if there was an accident and try to work the problem out between yourselves. If you cannot work it out between yourselves, contact Ebanned. Please keep in mind that while we will try to help you resolve your issue, we can not take sides with either party as we have no way of authenticating the item you received.

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Q. How long is too long to wait for an item?
A.
Since we do not have any direct connection to the seller to determine when they should send items, we have no way of knowing how each seller runs their business. However, if it has been 30 days and you have had no contact from your seller regarding the status of your purchase, you may contact Ebanned so that we may issue a gentle reminder to that seller.

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Q. How can I be protected against fraud?
A. There are many steps you can take to protect yourself from becoming the victim of Internet Fraud. We have outlined a few steps that you can take that may help you, you can see them here.

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