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Ebanned Support Area

If the Sell Your Item page is loosing all your information whenever you try to go back and edit your auction using the "Back" button, here is a quick fix. Don't worry, it's easy!

For Microsoft Internet Explorer Users:
Find the settings for Temporary Internet Files (In IE 4.0 - 5.5, go to the Tools menu and select Internet Options. Then click on Settings... under the section marked Temporary Internet Files). Make sure "Every visit to the page" is not checked. We recommend that you set it to Every time you start Internet Explorer or to Automatically as shown below for IE 5.5.

Cache Instructions IE

For Netscape users:
Go to the Edit menu in Netscape Navigator, and select Preferences. When the categories of Preferences appear, click on Advanced. Then click on Cache, under the Advanced section. You should see the following.

Make sure that neither the memory cache or the disk cache is set to zero. It is recommended that you use Netscape's default settings of 1024 for the Memory Cache and 7680 for the Disk Cache. You should also start out by clearing your memory and disk cache by pressing the buttons labeled for that.