auction manager | community | stores | sign in/out



Technical Information - Ebanned Help Center Home > Help > Technical

Ebanned Help Center - Technical
Main Index  Topics

Main Index

Topics:
Registration
Your Account
Selling
Bidding
Billing
Me Pages
Feedback
Technical Issues
Rules & Policies

Glossary

Contact Ebanned
Search Help Center

Announcements



Ebanned Support Area

New Page 1
Search the Support Center and FAQ's - To search listings, click here.

Match Exact   (example: How do I join?)
 
Top Questions about Technical:
  1. Why didn't I get my confirmation email?
  2. What items am I NOT allowed to sell?
  3. What is a non-anonymous email?
  4. Can I have multiple accounts?
  5. How do I sell items?
Common information about Technical

Photo Hosting - Photeto

Learn about - Ghost or Blank bids

Link your site to Ebanned with our Link Back banners.

Getting Verified

Other related FAQ's about Technical

Q. I'm getting a Server 500 error. What is wrong?
A.
During peak usage times, you may experience slow response times or you may even receive an Error. If this happens, we are aware of the problem and are working to get it fixed as soon as possible. Simply try again in a little while.

Back to the top


Q. How do I do HTML for my listings?
A.
We have set up a small tutorial with links to websites where you can learn the basics of HTML to spice up your listings. Our site supports the industry standard for HTML but not for Java or JavaScript in your listings. You can read our tutorial here. You can also use our simple HTML generator or register for an account with our affiliate, Photeto which has over 50 graphical templates to use.

Back to the top


Q. How can I add photos to my listings?
A.
We have set up a small tutorial on adding photos to your listings, please click here to view it.

Back to the top


Q. I can see my photo, but people are telling me they can't see it, what is wrong?
A.
This is a common problem if you have your photos on your computer. You will need to upload them to a website on the internet and use a website address to link to them. We do not host photos at Ebanned. We recommend Photeto.

The URL to your photo should look something like this: http://www.YOURSERVER.com/YOURPIC.jpg

This is wrong:
C://file/myanything/mypic.jpg

Back to the top


Q. I forgot to add my photo, how can I get one on my listing now that it's posted?
A.
Anytime your auction is running, you can edit it by looking for the line in your Auction Manager that reads EDIT...click that link and you will be able to log in and change or add to your posted listing.

Back to the top


Q. The links in your emails to me don't work, why?
A.
If you are on AOL, no links in your emails will work. To get around this, simply highlight the link, right click and select copy. Then you can right click and paste it into your browsers location bar.

Back to the top


Q. I can't get to the Registration page, why?
A.
Our registration page is on our secure server to protect your private information. If your security controls are set too high, you will not be able to access it. Use your browsers Tools option to change your security controls to Medium. That will allow you access to our registration and still keep your security level on an even keel. Our security version is 128 bit encryption over SSL. Make sure you are set to allow SSL 2.0 and SSL 3.0

Back to the top


Q. Do you have a Bulk Loader?
A.
No, we do not currently have one. However, this is something we plan on adding in the future.

Still have questions? Try Ebanned's Instant Help!





Register Now
Advertise your site on this page!



 Register Now | Bidding | Selling | Find help  | Find your password


Copyright (c) 2000 - 2015 Ebanned Inc. All rights reserved.
Ebanned and the Ebanned logo(s) are registered trademarks of Ebanned, Inc. Unauthorized use is strictly prohibited.
Ebanned is NOT affiliated with any other similar sites.

Copyright Policy - Privacy Policy - Terms of Service - User Agreement - Support - Advertising